Privacy Policy

This is the privacy notice of Ormskirk Medical Practice In this document, “we”, “our”, or “us” refers to Ormskirk Medical Practice, 18 Derby Street, Ormskirk, Lancashire L39 2BY.

Telephone number: 01695 317234

This website collects some personal data from users, as stated in our website provider’s Privacy Policy.

Our Practice aims to ensure the highest standard of medical care for our patients and we are committed to protecting and respecting your privacy. To do this we keep records about you, your health and the care we have provided, or plan to provide, to you. This Privacy Policy does not provide exhaustive details of all aspect of the collection and use of personal information by the practice. However, we are happy to provide any additional information or explanation needed.

Introduction

  • This is a notice to inform you of our Policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (personal information) and information that could not. In the context of the law and this notice, ‘process’ means collect, store, transfer, use or otherwise act on information
  • We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately
  • We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
  • We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate
  • Our Policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR)
  • The Law requires us to tell you about your rights and our obligations to you with regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at Know Your Privacy Rights
  • Except as set out below, we do not share, sell or disclose to a third party, any information collected through our website.

The National Care Record Service (NCRS)

Important information regarding your NHS medical records – Summary Care Record

The National Care Record Service (NCRS) is the way in which health professionals now access the Summary Care Record (SCR). The SCR has not changed, it is just the way SCRs are accessed that has changed.

For more information about NCRS please see: National Care Records Service

Information for patients who wish to opt out of having a summary care record, including an opt out form is available here: Opting out

Registration Policy

Anybody in England, whether a resident or overseas visitor, may access primary care services at a GP Practice without charge. No documents are required to register with a GP; however, to facilitate the registration process we would request that two forms of identification are produced, ideally if possible, one should be photographic, and one must contain your address. You may be asked to sign a Practice Form to give your permission for us to retain these documents with your electronic patient record.

These documents may be used to confirm your details with our local Health Authority. This also helps to ensure the correct matching of your details to any existing NHS record, enabling previous medical records to transfer smoothly between practices. We appreciate your assistance in this matter.

Types of acceptable photographic evidence:

  • Passport
  • Drivers Licence
  • Official ID card from Public Services body; or
  • Student matriculation card (current year)

Other documents for proof of residency that are acceptable are:

  • Recent utility bill (within last 3 months)
  • Council Tax document
  • Television Licence
  • Payslips (last two months)
  • Rent book/agreement (Public Body or Private Landlord)
  • Bank Statement (Name and address section only required)
  • Solicitors Letter (Clearly showing your name and address)

If you are unable to provide photographic evidence then we would request you provide one of the above and one of the following:

  • Birth Certificate
  • Marriage Certificate
  • Divorce Annulment Papers

If you are unable to provide any documentation, then we may still register you. However we may need to contact our Registration Department first, to verify your information with them, and ensure your medical records are not delayed in being transferred to the Practice. This will normally involve a phone call between you, our Registration Department and ourselves. Alternatively we may also email/write to them directly in which case we will require your consent for us to do so.

If you have any questions regarding NHS entitlement, or our Registration Policy please contact the Practice.